Identity Verification

KYC stands for 'Know Your Customer.' It is a legal identity verification process required by the authorities of a country for all eSIM users to combat fraud. Without KYC, your eSIM has an initial validity of 31 days. After this period, regardless of your credit or top-ups, your eSIM will be automatically deactivated in compliance with national regulations. Verifying your identity allows you to extend the lifespan of your eSIM.

6 months of service once your KYC is approved: receive an immediate six-month extension of your eSIM.
Simplified top-ups: with each top-up, extend your eSIM by another six months without additional verification.
Compliance with legal obligations: avoid any service interruption thanks to full compliance with national requirements.
Peace of mind: no longer worry about sudden disconnection of your mobile connection abroad.

The validity of your eSIM will be extended by 6 months; this extension does not affect your plan’s expiration date or the initial data allowance.

No. A single verification is sufficient: with each top-up, your eSIM is automatically extended by 6 months without further steps.

A valid passport. Please ensure the photo page and identification page are legible.

The process is quick: allow less than 5 minutes to upload your documents and complete the procedure.